THE ARROW WAY

HELPING CLIENTS WORKSMARTER

Through our WorkSmarter Assessment Programme, we work with our customers to identify, develop and implement high-impact improvement plans through detailed onsite analysis, helping you tackle some of the industry’s biggest challenges.

We find smarter solutions to help you:

Control spend
Be more efficient with time
Use the right product for the job

BOOK YOUR ASSESSMENT

Simply fill in the form below to book your WorkSmarter Assessment.

WORKSMARTER IN ACTION

Developed and refined based on our 45 years’ experience, our 4-stage 'WorkSmarter' methodology doesn't just 'fix' the problem. Instead, we go deeper - working at site level to find and solve the root cause of your challenges.

Our team of Insight Specialists are highly trained and experienced in undertaking WorkSmarter assessments in specific industries. Following a detailed evaluation of current practice and products, they review findings with our internal WorkSmarter team to develop their recommendations into a detailed implementation plan:

1. PRE-ASSESSMENT
- Define primary objectives with management team
- Agree assessment zones
- Identify key stakeholders
2. AREA ASSESSMENT
- Meet with staff on-site to understand individual challenges
- Observe on-site practice, products and tools
- Identify problem areas and any hygiene issues
3. ANALYSIS
- Review key findings with WorkSmarter team
- Hightlight key insights and recommendations
- Create benefits summary and develop implementation plan
4. REVIEW & IMPLEMENT
- Present findings, recommendations and implementation plan
- Fully-managed product trial, including all training and resources
- Follow-up implementations and supporting ongoing review

BOOK YOUR ASSESSMENT >

What Our Customers Say

Despite the distance that we are from Arrow's base, we find them to be extremely responsive to our requests, a number of which have been rather short notice during the Pandemic as we have needed to respond quickly to changing circumstances and guidelines.

We feel comfortable contacting any of the Arrow team and know with confidence that whoever answers the phone will work with us to provide a solution to whatever challenge we are facing.

It is quite unique to have a relationship with a supplier where we have relaxed, professional relationships with many of their staff despite the distance between us.

University of Sheffield

When you take on a new supplier, you are often a bit nervous. However, with Arrow, I cannot fault them – they’ve really helped us out and it’s been so easy to work with them.

Hertfordshire County Council